NIU

NIU

NIU

From emotional overload to meaningful action

From emotional overload to meaningful action

From emotional overload to meaningful action

Role

UX/UI Designer, Research, Product Strategy

UX/UI Designer, Research, Product Strategy

Client

Master’s Final Group Project

Master’s Final Group Project

Date

2026

2026

The Problem

The Problem

Many women live in a constant state of emotional overload—balancing work, responsibilities, and care.

Research showed a clear pattern:

  • They recognize how they feel, but act too late

  • They lack tools to regulate emotions in the moment

  • Existing solutions are fragmented (wellness, social, or content—but not all together)

The real problem wasn’t awareness.
It was the lack of accessible support at the right moment.

My Approach

My Approach

Research

We combined:

  • Interviews and surveys

  • Market analysis

  • User journey mapping

Key insights:

  • Constant emotional overload

  • High self-demand and late regulation

  • Need for a safe, judgment-free space

  • Simple actions (not content) are what actually help

We defined our core user:

Clara, 32

  • High responsibility, high stress

  • Aware of her emotions, but reacts too late

  • Needs clarity, simplicity, and support—not more information

The Strategy

How might we help users move from emotion → action, before reaching burnout?

We focused on:

  • Reducing cognitive load

  • Supporting emotional awareness and action

  • Designing a system that feels safe, simple, and human

Testing & Iteration

User testing revealed critical issues:

  • Confusion in navigation and filters

  • Cognitive overload in key flows

  • Lack of clarity in features like the emotional map

We simplified:

  • Navigation and structure

  • Filters and search

  • Visual hierarchy and guidance

Result:

  • Clearer flows

  • Less friction

  • More confident interaction

Key Design Decisions

Clarity over complexity → simplified flows and screens

  • Guided experience → decisions appear progressively

  • Personalization → content adapts to emotional state

  • Community as core → not a feature, but the foundation

  • Privacy & safety → essential for emotional products

The Solution

The Solution

A mobile app that connects emotion, community, and action in one experience.

1. Mood Tracker (Awareness)
  • Simple emotional check-ins

  • Pattern visualization over time

  • Helps users understand what they feel

2. Emotional Map (Connection)
  • See how others feel in real time

  • Anonymous participation

  • Reduces isolation and builds community

3. Activities (Action)
  • Personalized workshops and sessions

  • Easy booking flow

  • Turns emotion into action

4. Exercises (Immediate Support)
  • Quick tools (breathing, relaxation, etc.)

  • “Emotional first aid kit” when needed

5. Resource Library (Learning)
  • Articles, videos, podcasts

  • Supports long-term understanding

The Impact

The Impact

  • Reduced decision fatigue through personalization

  • Increased engagement with relevant recommendations

  • Created a more supportive and human-centered experience

The product evolves from a tracker → to a real emotional support tool

Key Learnings

Key Learnings

  • Awareness alone is not enough—users need actionable support

  • Simplicity is critical in emotionally sensitive contexts

  • Community can be a powerful tool for healing

  • UX is not just usability—it’s emotional experience design

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